RETURN POLICY
Understanding Our Return Policy
At Smarthub, we stand behind the quality and value of our products with complete confidence. That's why we are proud to offer a genuine 30-Day, Risk-Free Trial. Our belief is simple: if you are not genuinely in love with your results, you deserve a refund.
Your satisfaction is the cornerstone of our mission. To request a refund under this policy, please reach out to our dedicated customer support team directly within 30 days of your original purchase. We are here to help and will guide you through the straightforward process.
Once your eligible request is approved and processed, please allow 15-25 business days for a confirmation email to be sent to you with the next steps and final details. This period ensures every transaction is handled with care and accuracy.
This no-hassle guarantee is more than a policy—it’s our foundational promise to you. It reflects our commitment to trust, transparency, and your peace of mind when you choose Smarthub. We are grateful for the opportunity to serve you and are dedicated to ensuring your experience with our brand is a positive one.
Overview of Our Return Policy
Our Return Policy is designed to ensure customer satisfaction, so we accept returns within 30 days of your purchase. If you are not fully satisfied with your item, you can return it for a full refund or exchange. However, items must be in their original condition and packaging to qualify for a return. Therefore, it's crucial to keep all tags and receipts until you're certain about your purchase.
How to Initiate a Return
To start the return process, simply visit our website and fill out the return request form. Because we want to make this process as smooth as possible, you'll receive a return shipping label via email once your request is approved. After that, securely package the item, attach the label, and drop it off at the nearest shipping location. This way, you can easily return items without any hassle.
Refund Process and Timelines
Once we receive your returned item, we will process your refund. Typically, this can take 5-10 business days to reflect in your account. However, if you opted for an exchange, we will ship your new item immediately after the return is processed. Therefore, you can expect quick resolutions to ensure your satisfaction with our service.